Doctors have a very high responsibility for their patient’s condition. Not only they are giving their input and study about the patient situation. They are also responsible for finding ways to make their patient feel safe and appreciated. Southbank Medical Centre is world-class and provides state of an art facility for their patient. The doctors and the rest of the medical staff are welcoming. They always make sure that the patient’s experience is at top of their priority. Below are some facts about why getting a good physician can help the patient through the recovery process.
Promoting effective physician-to-patient communication
A physician’s capacity to communicate effectively to their patient is as good as their skill and ability to cure their patient. Doing conversations with patients and asking open-ended questions can speed up the process of identifying the patient’s true condition.
Shared Decision Making
Shared decision-making is a type of approach to healthcare that both patients and physicians are working together to create a decision by increasing the provider’s experience and the input of the patient. When patients are put in a position where they feel that they don’t have a say in the plan of care it can sometimes be discouraging and results in a lower level of compliance. Shared decision-making can empower patients to feel that they are in control of their own health. This can also encourage them to account for their treatment.
Patient Comfort Measures
Having small changes can make a lot of difference in the patient’s experience. For example, taking the time to discuss in detail the purpose of a procedure with the patient before performing it can really help the patient safer and more comfortable. Always tell the patient to ask questions before the operation. For sure the patient will appreciate this gesture. Also, make sure to let the patient know if there will be any pain relating to the treatment so they don’t get shocked and worry about this condition.
Focus on employee satisfaction
Physicians are not only responsible for the well-being of the patients but also for the well-being of their clinic and staff. When the staff appreciates and enjoys their role this shows towards their work and the care they provide to their patients. A receptionist who is pleasant can set the tone for the patient’s entire visit and experience. These simple gestures can make a lot of change and provide a positive atmosphere for the patient.
Keep the line of communication open to your employees. This way they don’t feel threatened and would feel comfortable opening up about their concerns. Make sure to value not only your patient but also your employees. All these gestures are practiced in Southbank Medical Centre and you can assure that get the best experience when you visit.
